Skills
Customer Support
10+ Years
Customer Support > Customer Service > Payment Processing
10+ Years
Office and Administration > Administrative Support
5-10 Years
Design > Graphic Design > Canva
1-2 Years
Design > Graphic Design > Procreate
1-2 Years
SEO > Google Search Console
Less than 6 Months
SEO > Keyword Research
Less than 6 Months
Experience highlights
Virtual Assistant
THL | DDX
·
August/2018
–
/
I work as a virtual assistant, helping clients with various tasks like managing schedules, handling calls and emails, order management, and organizing documents. I use tools like Microsoft Office and Google Workspace to complete tasks efficiently. My goal is to make my clients' work easier and more organized.
Customer Service Specialist
Convergys
·
August/2012
–
Present
I have six years of experience as a Customer Support Specialist at Convergys. The daily tasks were to help customers through phone calls, emails, and chat, solve their problems, and answer their questions. These tasks helped me develop strong communication and problem-solving skills. My time at Convergys has given me the skills to provide excellent customer support and build good relationships with customers.
