Skills
Coaching
5-10 Years
Leadership
5-10 Years
Analytical thinking
5-10 Years
Adaptability
5-10 Years
Communication
5-10 Years
Team Management
5-10 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
2-5 Years
- Customer Service
5-10 Years
Customer Support > Chat Support >Technical Support
2-5 Years
• Time Management
5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
2-5 Years
Staff Management
5-10 Years
Customer Service>Sales
2-5 Years
Human Resources > HR Management > Administrative Works > Operations Management
5-10 Years
Experience highlights
Virtual Assistant Support/Virtual Assistant
Hyre
·
February/2024
–
/
Operations Manager for Customer Service and Tech
AFNI - Verizon
·
June/2016
–
Present
Managed customer service and technology operations, enhancing overall departmental efficiency through strategic planning and staff management.
Supervisor for Back Office, Email Support and Order Processing
HCL Solutions - Lexis Nexis UK
·
June/2016
–
Present
Supervised back office operations, email support, and order processing teams, ensuring quality service delivery and operational compliance.
Technical Support Agent
Teletech
·
May/2013
–
Present
Provided technical support to customers, resolving technical issues and ensuring customer satisfaction.
Sales Associate
Prime Teleconnect Worldwide Inc
·
April/2010
–
Present
Conducted sales activities and customer engagement to achieve sales targets.
