Skills
Communication Skills, Leadership, Adaptability, Problem Solving
2-5 Years
Experience highlights
ASSOCIATE LEVEL 3
VXI GLOBAL HOLDINGS
·
March/2022
–
Present
I handle the account which is a Telecommunication Company. I handle inbound and outbound calls. I am a customer representative and Technical, focusing in resolving customer concern. Next to that is we moved into selling phone plans and subscriptions based on the customer capability.
CUSTOMER SERVICE REPRESENTATIVE
TELEPERFORMANCE
·
April/2020
–
Present
This account is all about the coverage of a customer which is called a Member in one of the Medical Insurance Company in US. We speak just for the callers called Provider, they are the callers either from the Professional office (Clinics) or Facilities like hospitals. We provide provide benefits, authorization approvals and even billing claims of the patients.
