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Frances Joanne C.

Virtual Assistant | Admin, Bookkeeping, Airbnb, Marketing & Social Media Support

Verified
$15/hr

Outline

Looking for Part-Time work (4 hours/day) at $15/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With 20 years of diverse work experience, I can help take time-consuming tasks off your plate so you can focus on growing your business.

As a Virtual/Remote Assistant, I offer reliable support in:

• Administrative support & email management
• Basic bookkeeping, invoicing & expense tracking
• Online research & data entry
• Airbnb assistance & guest communication
• Marketing assistance
• Social media image posts & Reels
• Canva graphics, simple logo design & photo editing
• Microsoft Office (Excel, Word & PowerPoint)
• Travel & event coordination
• Customer service, sales & account management
• Logistics & freight forwarding
• Salesforce & database administration

I’m organized, resourceful, detail-oriented, and always willing to learn new tools and processes. Whether you need ongoing assistance or support with a specific project, my goal is to make your workload lighter and help your business run more efficiently.

Skills & Experience

Skills

Admin 5-10 Years
Email Management 5-10 Years
Account Management 5-10 Years
Scheduling & Calendar Management 10+ Years
Research & Data Gathering 5-10 Years
Customer Support 10+ Years
Data Entry 10+ Years
Canva 5-10 Years
Social Media & Content Creation 1-2 Years
Administration 5-10 Years
ChatGPT Less than 6 Months
Accounting > Accounts Payable>Bookkeeping 2-5 Years
Chat Support > Social Media Management 1-2 Years
Basic Graphic Design>Canva 1-2 Years

Experience highlights

Executive Assistant
Cityami · March/2023 – /
Executive administration, email, scheduling, research, data entry. Support Airbnb operations through guest communications, vendor coordination, invoicing. Social media design with Canva, ChatGPT, Claude, Jasper.
Remote Admin / Personal Assistant
Cityami · March/2022 – Present
Remote administration, executive correspondence, research, travel arrangements, personal appointments, calendar coordination, business priorities follow-up.
Administrative Manager / Executive Secretary
JKSA Architects + Associates Corp. · April/2017 – Present
Office administration, executive scheduling, documentation, client correspondence, operational workflows, records coordination, internal processes, stakeholder management.
Sales & Account Management
TNT Express · July/2007 – Present
Inside sales, major accounts, territory sales in freight/courier. Client relationships, quotations, Salesforce/database management, account servicing.
Inbound Travel Consultant
Blue Horizons Travel · January/2007 – Present
Travel arrangements coordination, hotel bookings, transfers, customer service.
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