Operations Management | Administrative Support |Customer Support | Process Improvement

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$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Associate Degree

English proficiency Fluent

Professional Summary

I’m an Operations and Administrative professional with 6+ years of experience managing day-to-day business operations, teams, customers, reports, records, inventory, and administrative processes. As a former Branch Manager, I learned how to prioritize competing responsibilities, solve operational problems, coordinate people, maintain accurate information, and follow tasks through to completion.

I’m now bringing these transferable skills into full-time remote work. I can support businesses with operations coordination, administrative support, customer service, data entry, KPI reporting, CRM and lead tracking, email and calendar management, file organization, and workflow improvement.

I’m proficient with Google Workspace, Microsoft Office/Excel, ChatGPT, Claude, and Canva, with growing knowledge of GoHighLevel, ClickUp, and Trello. I’m organized, accountable, detail-oriented, quick to learn new systems, and available full-time for long-term remote opportunities.

Skills & Experience

Skills

Costumer Service 5-10 Years

Operations Management 2-5 Years

Team Management / Leadership 2-5 Years

Operations Coordination 2-5 Years

Administrative Suoport 2-5 Years

Process improvement 2-5 Years

Microsoft - Excel, Word, Power Point 2-5 Years

Inventory Management 2-5 Years

Records Management 5-10 Years

Google Workspace ( Docs, Sheets, Drive, Gmail, Calendar ) 2-5 Years

Project Coordination 2-5 Years

Experience highlights

Branch Manager

Ropali Motorcycles · October/2022 – Present

Managed branch operations including sales, customer service, and administration. Supervised employees, prepared KPI and sales reports, handled customer concerns, and implemented workflow improvements.

Field Marketing Representative

Ropali Motorcycles · January/2019 – Present

Supported customer acquisition and field marketing activities. Generated and followed up on prospective leads, communicated product information to customers.

Field Collection Representative

Philippines Resources Savings Banking Corporation · July/2016 – Present

Monitored payments for financed bank accounts. Followed up on client payment status, maintained account information, and reported updates to management.

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