Skills
Virtual Administrative Assistant
10+ Years
Customer Service Representative
5-10 Years
Email & Calendar Management – organize inbox, schedule meetings, set reminders, and reply to basic emails
5-10 Years
Research & Data Collection
10+ Years
Lead & Prospect Research
10+ Years
campaign management
6 Months to 1 Year
Customer / CX Support > Email & Chat Management
5-10 Years
Experience highlights
Online Independent Contractor
Upwork
·
January/2013
–
Present
Accomplished different virtual clients' projects as Virtual Personal Assistant, Online Research and Lead Generation Expert, providing admin support.
Guest Service Associate (Virgin Australia Airlines)
Sitel Philippines (Now Foundever)
·
January/2011
–
Present
Assisted guests/customers in making, changing and/or cancelling bookings and handled general inquiries.
Inbound Sales Agent (Dell Home & Home Office)
Telus International Philippines
·
January/2009
–
Present
Handled sales and inquiry calls for Dell Computers (Laptops/Desktops) for residential and home office customers across United States.
