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Israel M.

Technical support representative

Verified
$3/hr

Outline

Looking for Freelance work (12 hours/day) at $3/hour

High School Diploma

English proficiency Conversational

Professional Summary

Troubleshooting and problem-solving: Identifying and resolving technical issues faced by users.

Skills & Experience

Experience highlights

Technical specialty support
Concentrix · January/2024 – /
Troubleshooting and problem-solving:
Identifying and resolving technical issues faced by users.
Hardware and software maintenance:
Installing, configuring, and maintaining computer systems, operating systems, and applications.
Customer support:
Assisting users with technical questions and issues, often through phone, email, or chat.
Knowledge base:
Maintaining and updating knowledge bases with solutions to common problems.
Training and documentation:
Providing training to users on new softwa
Technical support associate
Results CX · January/2022 – Present
Troubleshooting and problem-solving:
Identifying and resolving technical issues faced by users.
Hardware and software maintenance:
Installing, configuring, and maintaining computer systems, operating systems, and applications.
Customer support:
Assisting users with technical questions and issues, often through phone, email, or chat.
Knowledge base:
Maintaining and updating knowledge bases with solutions to common problems.
Training and documentation:
Contact Details Are Private

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