Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Business chaos? Let ME handle it. 😉

I’m a reliable and detail-oriented Virtual Assistant with experience in e-commerce payment support, customer service, administration, hotel reservations, gaming operations, and content moderation. I completed Core Amazon VA Training, covering Seller Central, product research, inventory, listings, and e-commerce workflows. Skilled in payment verification, refunds, disputes, data entry, email support, reports, reservations, and content review. Adaptable, organized, and eager to learn new tools and systems.

Skills & Experience

Skills

Critical Thinking 2-5 Years

Communication 2-5 Years

Asana 1-2 Years

Collaboration 2-5 Years

~Data Entry 2-5 Years

- Customer Service 2-5 Years

Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 1-2 Years

Hubspot 1-2 Years

Basic Graphic Design>Canva 1-2 Years

Google Workspace 2-5 Years

- Zoom 1-2 Years

Canva (Basic Design for Presentations/Posts) 2-5 Years

Admin tasks, research, data entry, and organization 2-5 Years

*Administrative Support - 2-5 Years

Experience highlights

Hotel Reservation Specialist

Hotelplanner.com · January/2026 – Present

- Assist customers with their room bookings
- Answer general inquiry

Residential Property Manager (Part-time)

Family Own Business · March/2026 – /

- Managed property marketing, conducted viewings, and screened
applicants for long-term apartment rentals
- Drafted and executed residential lease agreements for minimum 6
month tenancies
- Issued month-end rental and utility bills, and tracked property
payments

Payment Specialist (C2C-Email Based)

Wipro LTD · September/2021 – Present

- Answer buyers’ inquiries, such as the estimated delivery time for
the delivery of their orders, refunds for defects, or orders they did
not receive
- Assist seller's general inquiry and processing payments they did
not receive

Content Moderation

Wipro LTD · April/2018 – Present

- Review the quality of content published on social media, and
making sure it follows our guidelines

Customer Service Representative

Convergys Phils · October/2016 – Present

- Responds to customer inquiries over the phone
- Assist customers for the defect item they receive by providing
compensation

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