I am a dedicated Customer Service Professional with over 5 years of experience in customer support, team supervision, and Subject Matter Expert (SME) roles. I have extensive experience handling phone, email, and chat support, resolving customer concerns, and delivering excellent service. I am proficient in Microsoft Office, data entry, administrative tasks, and have strong communication, problem-solving, and organizational skills. As a Chemical Engineering graduate with advanced English proficiency, I am a fast learner, detail-oriented, and committed to providing high-quality work. I am seeking a long-term opportunity where I can contribute to the success of your business while continuing to grow professionally.