Virtual Assistant | Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Reliable and detail-oriented professional with 1 year of BPO experience in customer service and over 3 years of experience as a Barangay Encoder. Skilled in customer communication, data entry, documentation, handling inquiries, and administrative tasks. I am organized, adaptable, and willing to learn new tools and processes. I can work independently, follow instructions carefully, and provide professional and efficient support. I am currently looking for a remote opportunity where I can contribute my skills, continue learning, and grow with a reliable team.

Skills & Experience

Skills

CustCustomer Service 6 Months to 1 Year

Data Encoding, data entry 1-2 Years

Less than 6 Months

Critical Thinking 1-2 Years

Data Encoding Less than 6 Months

MS Office Less than 6 Months

Effective Communication 1-2 Years

- Customer Service Less than 6 Months

Record Keeping Less than 6 Months

Admin Task > b2B > b2C . Cold calling > Prospecting > Appointment Setting > Closer > Strong Communication > Relationship Building > Detail-oriented 1-2 Years

Administrative Work Less than 6 Months

Experience highlights

Operations Customer Expert

Ubiquity Global Services · January/2026 – Present

Handled customer inquiries and service requests via calls professionally. Resolved customer concerns efficiently while meeting quality standards.

On The Job Training

DEL MONTE OF PHILIPPINES INC. EMPLOYEES AND COMMUNITY CREDIT COOPERATIVE (DMPI-ECCC) · January/2026 – Present

Assisted in encoding withdrawal slips and O.R. slips, filing important documents. Ensured accurate record-keeping and organized filing of financial transactions.

Barangay Encoder

Baliwagan Barangay Hall · January/2026 – Present

Part-time encoder responsible for updating resident records, preparing official documents, and assisting with clerical tasks. Ensured data accuracy and confidentiality.

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