Customer Support specialist

Verified

$5/hr

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Outline

Looking for Part-Time work (4 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Dedicated and performance-driven Customer Service Specialist with 3+ years of experience delivering exceptional support in BPO, FinTech, and eCommerce environments. Known for resolving complex inquiries efficiently while maintaining a high CSAT score (4.8/5) across 10,000+ tickets. Skilled in handling multi-channel support via email, phone, and chat using tools like Gorgias, Shopify, Recharge, and Aircall.

Skills & Experience

Skills

Customer Support 2-5 Years

Office and Administration > Calendar Management 1-2 Years

Office and Administration > Email Management 1-2 Years

Technical support of a financial software app Quickbooks 2-5 Years

Bookkeeping, AR AP, Basic Accounting Less than 6 Months

Experience highlights

Customer Support

CrunchLabs · September/2024 – /

Executive Assistant

Athena · September/2023 – Present

Team leader/Supervisor

Foundever · May/2021 – Present

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