Skills
Executive Virtual Assistant
2-5 Years
Sales Representative > Customer Support > Chat Support
1-2 Years
Accounting > Financial Accounting
1-2 Years
Experience highlights
Auto Loan Post Booking and Loans Documentation Associate
Eastwest Bank
·
August/2023
–
Present
Coordinated with internal teams and external partners to resolve
documentation issues, ensure compliance, and support post-loan
customer concerns. Maintained accurate records and introduced
process improvements to elevate client experience.
Accounts Receivable Associate
Mstar Ship Agencies Inc
·
January/2022
–
Present
Efficient and detail-oriented in managing invoicing, payment tracking, and
account reconciliation. Experienced in coordinating with clients to resolve
billing discrepancies, ensuring timely collections while maintaining
respectful communication. Skilled in financial documentation, data entry,
and compliance with internal policies. Proficient in accounting tools and
committed to accuracy, confidentiality, and process improvement.
Sales Virtual Associate
Faroha
·
January/2019
–
Present
Handled high-volume customer interactions with empathy, transforming
frustration into trust. Coordinated product deliveries and team schedules
to ensure smooth service flow. Achieved upselling and client retention
targets through active listening and emotionally intelligent.