Customer Service, Data Entry, Online Tutor - Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Native

Professional Summary

A full year in BPO gave me hands-on experience across phone, chat, and email support — resolving issues, hitting productivity metrics, and staying calm under pressure in a fast-paced environment. I'm comfortable switching between communication channels and keeping documentation accurate even at high volume.

My teaching background adds an extra edge: patience, adaptability, and the ability to explain things clearly until they land — skills that make me effective with customers who need more than a scripted response.

Skills & Experience

Skills

Customer service 1-2 Years

Teaching 6 Months to 1 Year

Proactive & Resourceful 5-10 Years

Phone & email communication, scheduling, data entry, file management, CRM, virtual assistance 1-2 Years

Reliability & professionalism Quick learner Problem-solving Adaptability 5-10 Years

Less than 6 Months

Communication Less than 6 Months

Chat support Less than 6 Months

Classroom management Less than 6 Months

Office and Administration > Data Entry > Encoding > Troubleshooting Less than 6 Months

Customer Support > Phone Support Less than 6 Months

Customer service > Sales Representative > Customer Support Less than 6 Months

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support Less than 6 Months

Experience highlights

Student Teacher (Teaching Internship)

Zapatera SPED Center · August/2025 – Present

Planned and delivered individualized lessons for learners with diverse needs. Managed classroom activities, tracked student progress, communicated with teachers and parents.

Customer Service Representative

TTEC · January/2025 – Present

Provided customer support via phone, chat, and email. Diagnosed and resolved customer issues, escalated complex cases, maintained accurate records in high-volume environment.

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