Skills
Office and Administration > Data Entry > Encoding, Microsoft Suites, Google Documents, Chat Support, Inventory, Basic editing, Email, telemarketing
10+ Years
Customer Support > Active Listening problem solving. Problem-Solving, Clear Communication, CRM Proficiency, Multitasking, Time Management
10+ Years
Marketing > Content Creation > Content Planning , Social Media Graphics, Admin Tasks
2-5 Years
Experience highlights
Social Media Manager
Mommy Cessa's Secret
·
February/2017
–
Present
● Analyzed competitors’ social media activities to identify best practices and areas for improvement.
● Created and curated scheduled content, including graphics and video posts to engage with the audience.
● Optimized social media profiles to ensure visibility and reach maximum potential.
Senior Soft Count Clerk
Solaire Resort and Casino
·
November/2013
–
Present
● Managed daily count room operations, including organizing and processing large currency sums and accurately reconciling financial records.
● Developed and implemented new protocols for counting and tracking cash, increasing efficiency and decreasing errors.
● Trained and mentored new count room clerks, ensuring their proficiency in all aspects of the job and improving overall team performance.
● Maintained a high level of confidentiality and security in handling and storing cash, earning the t
Bartender and Wine Steward
Outback Steak House
·
February/2011
–
Present
● Exceeded customer service expectations by providing friendly and courteous service to all guests.
● Check daily inventory, requests, and deliveries to ensure that the bar is fully stocked at all times
● Mix and serve a wider variety of beverages and foods than a regular bartender, catering to the unique preferences of VIP guests.
● Provide recommendations and pairings based on customer preferences and food choices.
● Maintain the wine cellar, ensuring proper storage conditions and inventory m
Cashier
Hard Rock Cafe
·
December/2009
–
Present
● Receive payment by cash, check, credit cards, vouchers, or automatic debits.
● Balancing the cash register and generating reports for credit and debit sales.
● Processing refunds and exchanges, resolving complaints.
● Following all store procedures regarding coupons, gift cards, or purchasing items like alcohol or cigarettes.
● Transact and deposit the daily sales to the bank