Skills
Operation Management
2-5 Years
Online English as Second Language Tutor
5-10 Years
Customer Service and Support
5-10 Years
Chat & Email Support
2-5 Years
E-commerce Operations Management
2-5 Years
Recruiting
2-5 Years
Quality Assurance
2-5 Years
Team Training & Onboarding
2-5 Years
Office and Administration > Quality Assurance
2-5 Years
Team Management
2-5 Years
Product Listing Management
2-5 Years
E-Commerce Management
5-10 Years
Customer service > Sales Representative > Customer Support
5-10 Years
E-commerce > Shopify > Order Fulfillment
2-5 Years
Human Resources > HR Management > Administrative Works > Operations Management
5-10 Years
Experience highlights
Online ESL Teacher
Global English Training Services
·
January/2026
–
Present
Delivered English lessons to international students with 6 years experience. Customized teaching plans, earned High Distinction rating in formal evaluations.
E-Commerce & Operations Manager
Motiontech Engine Oil
·
April/2024
–
/
Managed daily business operations, online storefronts, and customer delivery tracking.
Specialized in setting up, optimizing, and growing sales across primary local marketplaces: Shopee,
Lazada, and TikTok Shop.
Created and implemented targeted digital marketing campaigns to build brand awareness, promote engine
oil lines, and increase store traffic.
Maintained a highly adaptable approach to online store management, showing a strong commitment to
learning new digital sales channels and tools.
E-Commerce Customer Support & Operations Manager
MotionTech Engine Oil
·
January/2024
–
Present
Managed e-commerce operations across Shopee, Lazada, TikTok Shop. Handled product listings, order management, customer support, reviews, disputes, invoicing, and supplier coordination.
Business Owner & Operator
Food Services Enterprise (Lasagna Business)
·
January/2022
–
Present
Launched and managed home-based food business. Oversaw food preparation, quality control, ingredient sourcing, financial tracking, customer inquiries, and local courier delivery.
E-Commerce & Operations Manager
Independent Cosmetics Brand
·
January/2021
–
Present
Led product line launch from concept to market. Designed brand materials, coordinated manufacturing, managed online storefronts, ran marketing campaigns, and handled order fulfillment.
