Skills
CRM management
1-2 Years
ChatGPT
Less than 6 Months
Healthcare Customer Service
1-2 Years
Appointment scheduling
1-2 Years
Customer Support > E-commerce
2-5 Years
~Data Entry
1-2 Years
Calendar & Email Management
1-2 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
2-5 Years
Customer service > Sales Representative > Customer Support
5-10 Years
Basic Graphic Design>Canva
Less than 6 Months
• Time Management
5-10 Years
Google Workspace
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
Phone & Email Communication
5-10 Years
*Administrative Support -
1-2 Years
Experience highlights
Appeal Representative
Optum
·
November/2024
–
Present