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Nino Jay A.

Virtual Assistant all around

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Basic

Professional Summary

Licensed Professional Teacher (LPT) with experience as a Healthcare Outbound Call Center Agent, providing exceptional customer service, patient communication, appointment scheduling, and CRM documentation. Highly organized, detail-oriented, and skilled in administrative support, email management, and multitasking. Seeking a Virtual Assistant position where I can contribute strong communication, organization, and problem-solving skills while supporting business operations remotely.

Skills & Experience

Skills

CRM management 1-2 Years
ChatGPT Less than 6 Months
Healthcare Customer Service 1-2 Years
Appointment scheduling 1-2 Years
Customer Support > E-commerce 2-5 Years
~Data Entry 1-2 Years
Calendar & Email Management 1-2 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 2-5 Years
Customer service > Sales Representative > Customer Support 5-10 Years
Basic Graphic Design>Canva Less than 6 Months
• Time Management 5-10 Years
Google Workspace 1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 5-10 Years
Phone & Email Communication 5-10 Years
*Administrative Support - 1-2 Years

Experience highlights

Appeal Representative
Optum · November/2024 – Present
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