Skills
Customer Support > Chat Support
1-2 Years
Customer Support > Sales Support > Mobile Service
2-5 Years
Tech Support/Billing
6 Months to 1 Year
Customer Support > Email Support and Data Entry
1-2 Years
Customer Support > Technical Support
6 Months to 1 Year
Experience highlights
Outbound Sales Representative
Telus International Philippines
·
May/2024
–
Present
Canadian Telecommunication Company, I handled Business business where we called them to offer a promotional deal like upgrading and additional devices, additionally we can do small technical support, email, chat, and even help them with billing concerns.
Technical Support Reprensentative
Ibex Global Solutions
·
September/2024
–
/
American Telecommunication Company which is Frontier. Which is we handle technical issues with internet connections, phone, and video services, We can set appointments for technicians if we can't resolve the issue aside from that we can do Small Sales, Billing, Customer Support, and Chat.
Customer Service Representative (Blended Position)
Tech Mahindra (Formerly TPG Telecom)
·
December/2022
–
Present
Australian Telecommunications Company, which offered internet service and prepaid mobile. I handled blended positions such as being a Sales Representative, Outbound Sales Representative, Technical Support Analyst, and providing Email and Chat Support.
Sales Representative
Alorica Philippines
·
June/2020
–
Present
At American Telecommunication Company, I handled Sprint, Metro PCS, and T-Mobile. As a Sales Representative, I assisted customers in purchasing the right devices and plans. Additionally, we provided small technical support, customer service, email, chat, and even billing support.
