Skills
Office and Administration > Administrative Support
5-10 Years
Office and Administration > Data Entry
5-10 Years
Office and Administration > Email Management
5-10 Years
Virtual Assistance
5-10 Years
Microsoft office proficiency
5-10 Years
Customer Support > Chat Support
2-5 Years
Experience highlights
Virtual & Admin Assistant
PMK
·
July/2016
–
Present
Managed complex multi-timezone calendars for survey scheduling and report timelines while overseeing full inbox management and maintaining professional client communications. Supported business growth through lead generation initiatives and delivered non-voice customer service via chat, email, and CRM platforms. Handled end-to-end client onboarding, composed business documents and reports, developed and refined SOPs for internal teams, and converted client forms from MS Word to Adobe Acrobat fil
Engineering Assistant
Municipality of Alaminos, Philippines
·
July/2014
–
Present
Handled administrative and coordination duties within an engineering department, including preparing Occupancy Permits in compliance with local building codes, drafting Travel Orders, and managing documentation for site visits. Coordinated procurement activities, assisted in vendor communication, and tracked orders, while also supervising engineers' calendars and scheduling inspections and meetings. Additionally managed departmental social media accounts to communicate public updates.
Administrative Assistant
Municipality of Alaminos, Philippines
·
June/2012
–
Present
Provided comprehensive administrative support including mail handling, document scanning, faxing, and filing, while maintaining organized digital and physical filing systems for efficient data retrieval. Managed calendars, scheduled meetings, and coordinated travel arrangements for leadership, alongside preparing and editing reports, memos, and correspondence. Also oversaw office supply inventory to ensure availability and cost-efficiency.
