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Laika P.

Customer Service Support

Verified
$8/hr

Outline

Looking for Full-Time work (10 hours/day) at $8/hour

Associate Degree

English proficiency Fluent

Professional Summary

Reliable and detail-oriented professional with experience in customer service, administrative support, data entry, research, and documentation. I’m a fast learner, adaptable, and committed to delivering accurate, high-quality work. Open to remote opportunities in Customer Support, Virtual Assistance, Administration, and Data Entry.

Skills & Experience

Skills

Office and Administration > Data Collection 1-2 Years
- Customer Service 1-2 Years
Client Relations 2-5 Years
Records Management 2-5 Years
Basic Graphic Design>Canva Less than 6 Months
Report Preparation 2-5 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 2-5 Years
*Administrative Support - 2-5 Years

Experience highlights

Administrative Virtual Assistant
NCJ Environmental Consultancy Services · April/2026 – /
Primary point of contact for client email correspondence. Provided remote administrative support, coordinated schedules, organized digital files, prepared reports. Designed company logo and marketing graphics using Canva.
Office Administrator
676 Leasing Corporation · August/2024 – Present
Key contact for tenant relations and inquiries. Managed billing, collections, and documentation. Coordinated office operations and prepared reports for service delivery.
Statistical Researcher
Philippine Statistics Authority (PSA) · November/2023 – Present
Collected and verified statistical data directly from respondents, ensuring accuracy and completeness.
Customer Service Representative
Teleperformance · June/2022 – Present
Handled inbound customer inquiries in fast-paced BPO environment. Maintained accurate documentation of interactions and collaborated with team to meet performance targets.
Enumerator
Philippine Statistics Authority (PSA) · November/2020 – Present
Conducted household surveys and interviews, applying strong interpersonal and communication skills to gather accurate data.
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