Virtual Assistant and Customer Support

I’m a Customer Service and Virtual Assistant professional with 8+ years of experience in customer support, sales, retention, lead generation, and administrative assistance. I have worked with well-known telecommunications accounts such as Xfinity and T-Mobile, where I handled customer concerns, billing inquiries, retention, and inbound sales.

I also have experience working as a Virtual Assistant for U.S.-based companies, supporting clients with administrative tasks, lead generation, research, email communication, data entry, and day-to-day business operations.

I’m a reliable, hardworking, and adaptable person who enjoys helping customers and making sure tasks are completed accurately and on time. I’m comfortable working independently, communicating with clients, and learning new tools and processes.

I’m currently looking for a long-term remote opportunity where I can use my customer service, sales, and virtual assistance experience while continuing to grow professionally.