Skills
Customer Service Representative
1-2 Years
Outbound and Cold Calling
6 Months to 1 Year
Marketing > Telemarketing
2-5 Years
Marketing > Telemarketing > Outbound Sales
2-5 Years
2-5 Years
Professional Communication
2-5 Years
- Customer Service
2-5 Years
Problem Resolution
2-5 Years
Marketing > Order Management
2-5 Years
• Live Chat Support
1-2 Years
Experience highlights
Customer Service Representative - Food Delivery
Freelance
·
January/2022
–
/
Handled customer concerns involving orders, payments, missing items, and delivery issues. Managed multiple communication channels while maintaining efficient and seamless customer service.
Hypeman
Freelance
·
January/2022
–
/
Engaged diverse audiences through live performance and crowd interaction. Adapted tone and communication style to different audiences. Maintained safe, energetic, and engaging event atmosphere.
Customer Service Representative - Food Delivery
TeleTech
·
March/2022
–
Present
Assisted customers with food orders, delivery updates, cancellations, and refunds. Resolved order-related concerns by coordinating with customers, merchants, and delivery riders.
Outbound Sales Representative - Electrical Insurance
iVoice Outsourcing & Consultancy Services
·
September/2021
–
Present
Conducted outbound calls to introduce and offer electrical insurance plans. Delivered tailored sales pitches while addressing prospect objections, pain points, and individual needs.
Outbound Sales Representative - Car Insurance
Vigorous Telemarketing Group
·
June/2020
–
Present
Conducted outbound calls to promote car insurance plans, assess customer needs, and explain coverage options. Delivered tailored sales pitches addressing objections to support conversions.
