Quality Assurance / Technical Support

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a Computer Engineering graduate with hands-on experience in web development, technical documentation, software testing, and system troubleshooting. I have experience working with Microsoft 365, Google Workspace, basic networking, computer hardware and software, and web-based applications.

During my internship as a Junior Web Developer, I contributed to the development and improvement of a web-based management system, including data visualization, transaction views, and filtering features. I also have academic project experience in system testing, hardware and software integration, and data analysis.

I am detail-oriented, adaptable, organized, and eager to learn new tools and technologies. I value clear communication, teamwork, and delivering reliable work. I am open to opportunities in IT support, technical support, help desk, QA testing, virtual assistance, and other entry-level roles where I can contribute my technical skills while continuing to grow professionally.

Skills & Experience

Skills

Office and Administration > Quality Assurance Less than 6 Months

Analytical thinking 1-2 Years

Account Executive > Microsoft 365 1-2 Years

Software testing Less than 6 Months

IT Support Less than 6 Months

Web Development Less than 6 Months

GitHub 1-2 Years

Technical troubleshooting 1-2 Years

HARDWARE 1-2 Years

Technical Documentation 1-2 Years

Team Collaboration 1-2 Years

System 1-2 Years

Google Workspace 1-2 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 1-2 Years

Arduino Less than 6 Months

Experience highlights

Quality Assurance Analyst

Frodobots · June/2026 – Present

Conducted QA reviews of annotated video data for accuracy and compliance. Investigated annotation errors and performed systematic validation to maintain consistent output quality.

Junior Web Developer Intern

RGRR Webmaker · February/2026 – Present

Developed web interface features for bakery management system. Tested and debugged features, investigated defects, and collaborated with developers on technical troubleshooting.

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