Skills
Design > Web Design & Page Layout
1-2 Years
Office and Administration > Data Management
1-2 Years
Office and Administration > Employee Engagement
1-2 Years
Microsoft Excel
2-5 Years
- Experienced with computer troubleshooting both software and hardware,Linux and Windows OS.firewall and databases.
1-2 Years
DATA ENCODER
1-2 Years
Microsoft word
2-5 Years
Servicenow
1-2 Years
Google drive
2-5 Years
Google Cloud
2-5 Years
Microsoft Outlook
2-5 Years
Lawson HRIS
1-2 Years
Oracle MyHR
1-2 Years
System Design
1-2 Years
Microsoft Powerpoint
1-2 Years
Experience highlights
HR Shared Services - Employee Service Center
Tenet Global Business Center, Inc.
·
May/2022
–
Present
As Employee Service Center I'm handling calls, email chat and tickets task from ServiceNow system. I am responsible for assisting US Tenet Employees become familiar with the new introduce Oracle MyHR system and helping them to navigate or make any changes on their profile. I am processing tickets for transfer of employees to other Department or Hospital Location and promotions or any changes on their working schedule. I am cross trained for benefits, termination, PSLF form.
Customer Service Representative (CSR)
OPTUM GLOBAL SOLUTIONS
·
June/2019
–
Present
Customer Contact Center
TELUS International Philippines, Inc.
·
October/2018
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Present
Customer Service Representative (CSR)
C3 CustomerContactChannels Philippines Ltd.
·
June/2017
–
Present
Technical Staff/Administrative Aide I / DBP Prooflist Encoder
Albay Provincial Capitol Accounting Office
·
April/2014
–
Present
