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Portia D.

Client Account Manager

Verified
$15/hr

Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I have over 15 years of experience supporting U.S.-based clients in customer service industry, where I gained extensive experience in various roles such as inbound and outbound calls, email and back-office support, quality audits, and account management which is a client-facing role.
My years of experience have developed my skills for being detail-oriented and results-driven. These also significantly enhanced my interpersonal skills that allows me to work effectively with the customers, clients and also with internal teams. I’m now looking to bring my experience and dedication to a new challenge where I can continue to grow and contribute meaningfully.

Skills & Experience

Skills

call auditing, coaching, team player, customer service 2-5 Years
Customer Service Representative 2-5 Years
Client & Account Management 5-10 Years
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