Outline
Looking for Full-Time work (8 hours/day) at $4/hour
Associate Degree
English proficiency Fluent
Professional Summary
Hi! I'm Carlo, I am an experienced Customer Service representative and have over 5 years experience in the BPO industry. I am also into various projects where I can productively utilize my skills and knowledge on multiple systems/applications. I highly welcome tasks for data entry, order processing, emailing, non-voice customer support, and other opportunities.
If you are looking to hire someone who loves challenges, learns fast and gets the job done, feel free to reach out and let me know. I am interested to know more on how I can help your business grow and develop.
Skills & Experience
Skills
Experience highlights
• Maintain accuracy on the spreadsheet and database.
• Make reports if encountered an issue or bug on the database.
• Ask client for the new update or features thru e-mail.
•Basic trouble shooting of desktop and the database
• Resolves the customer queries respectfully, duly, on time, and in a manner that the
customer derives optimum satisfaction.
• Monitor customer complaints and reach out to provide assistance
• Process order of the customers.
• Call logistics/courier for the recent update.
• Ask the seller about the product and the price thru chat.
• Purchase a product that match the specification thru credit card.
• Process the invoice of the due product.
• Maintain required amount of the purchase product.
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