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Xyxa Micah P.

Graphic Designer/Chat & Email Support

Verified
$4/hr

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

With over 3 years of experience in remote customer service, I specialize in handling customer inquiries, resolving concerns, managing orders, and providing professional written support. I thrive in fast-paced environments where clear communication, attention to detail, and problem-solving are essential.

Having worked with e-commerce and customer-focused businesses, I understand the importance of building positive customer relationships and maintaining high service standards. In addition to customer support, I bring graphic design and content creation skills that allow me to contribute to both customer-facing and creative projects.

I am committed to helping businesses stay organized, improve customer satisfaction, and support daily operations with efficiency and professionalism.

Skills & Experience

Skills

Customer Support > Chat Support 2-5 Years
Design > Graphic Design 2-5 Years
Email Support 2-5 Years
Sales Support 2-5 Years
Customer Service Representative 2-5 Years

Experience highlights

English Sales Consultant (part-time)
Soufeel Jewelry Limited · October/2025 – Present
-Rejoined the company to provide experienced customer support and sales assistance.
-Addressed customer inquiries and service requests through written communication.
-Applied product knowledge to resolve concerns and support purchasing decisions.
-Maintained customer satisfaction through timely and accurate responses.
Graphic Design Intern
University of Mindanao · October/2025 – Present
-Designed digital and print materials for university projects and initiatives.
-Created promotional graphics and layouts for innovation and research programs.
-Assisted in branding and content development while maintaining design consistency.
Sales Support Representative
LGFG Fashion House · November/2024 – Present
-Engaged customers through chat and messaging platforms to support sales activities.
-Provided product recommendations based on customer needs and preferences.
-Built positive customer relationships through professional written communication.
English Sales Consultant (full-time)
Soufeel Jewelry Limited · September/2022 – Present
-Provided chat and email support for customer inquiries, orders, and account concerns.
-Delivered responsive, customer-focused support in a remote environment.
-Managed multiple customer interactions with accuracy and professionalism.
-Assisted customers with order tracking, product recommendations, and after-sales support.
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