Skills
Bank reconciliation
10+ Years
Accounts payable
1-2 Years
Accounts Receivable
10+ Years
Collection and Recovery of receivables and bad debts
10+ Years
Invoicing & Billing
10+ Years
Experience highlights
Accounts Receivable Team Lead
Cove Singapore (Remote)
·
June/2022
–
/
Leads the AR team to ensure accurate invoicing, timely collections, dispute resolution, and compliance. Manages tenant recharges, security deposit refunds, third-party payment reconciliation, and staff development while keeping OKRs clearly defined and regularly reviewed.
Credit and Collection Officer
W.R Grace (EMEA and US Account)
·
August/2020
–
Present
Managed AR files across APAC, EMEA, and NA while resolving billing inquiries and maintaining strong customer relationships to drive timely payments. Coordinated with Sales and Customer Service on orders and disputes, corrected payment misapplications in SAP, and prepared forecasting, Hypercare, and month-end reports.
Senior Accounts Receivable
Lufthansa Global Business Services (US Account)
·
October/2016
–
Present
Handled SAP-based collections, account analysis, and payment recording across multiple channels. Reviewed ADMs/ACMs, monitored agency disputes, coordinated with internal teams, and escalated unresolved accounts to external collections. Maintained SAP documentation and generated daily and monthly reports to support KPI tracking.
Accounts Receivable Specialist/Account Admin
Teleperformance (Australian Account: Pacific Brands)
·
November/2015
–
Present
Managed offshore AR ledgers, driving collections, payment allocation, and account reconciliation for Australia and New Zealand accounts. Resolved disputes, processed adjustments and credit card payments, and generated invoices, aging reports, and cash forecasts to ensure compliance.
Accounts Receiveble Associate
Steel Asia Manufacturing Corporation (Head Office)
·
February/2011
–
Present
Processed and applied payments in ACCPAC, reconciling advances, prepayments, and EWT certificates while verifying accuracy against sales invoices. Coordinated with account administrators to resolve discrepancies and generated monthly reports including AR aging, deposit, PDC, and bank reconciliation reports.
