Skills
Customer Service Representative
2-5 Years
Communication Skills
2-5 Years
Computer Literacy
2-5 Years
Multitasking
2-5 Years
Conflict Resolution
2-5 Years
Active Listening
2-5 Years
Call Handling
2-5 Years
- Customer Service
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
• Technical Troubleshooting
2-5 Years
Experience highlights
Customer Service Representative – T-Mobile Account
Teleperformance
·
November/2023
–
Present
Assisted customers with account, billing, and service inquiries. Provided technical troubleshooting for mobile devices and network issues. Resolved concerns professionally while maintaining quality service and company performance standards.