Customer Service and Technical Support

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Skilled in customer service and tech support, with a focus on fast issue resolution and great customer care.

Skills & Experience

Skills

Technical support 1-2 Years

Tech Savy 6 Months to 1 Year

Cusomer service 1-2 Years

Experience highlights

Technical Support

Global Payments Integrated · November/2024 – /

Provided technical assistance to merchants and partners on payment processing systems, software, and hardware
Troubleshot terminal, gateway, and integration issues with accuracy and urgency

Customer Service

Concentrix · August/2022 – Present

Handled inbound customer inquiries with professionalism and empathy across phone, chat, and email
Resolved billing, account, and product-related issues while maintaining high customer satisfaction

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