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Christine A.

Customer Success | Agentic AI Engineer

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hands-on AI systems professional with experience designing and refining prompts, deploying offline AI models, and building workflow automation that improves daily operations. Runs a self-managed Linux server hosting Dockerized services, including local model inference through Ollama paired with AI agent frameworks (OpenClaw, Hermes), and production Python/FastAPI systems for pricing, inventory, and B2B data workflows. Comfortable testing AI outputs, identifying edge cases, and iterating on system prompts to improve reliability. Understands RAG and vector database concepts and is ready to build hands-on experience quickly. Strong written and verbal English, with a track record of explaining technical work clearly to non-technical stakeholders. Backed by 10+ years in operations, giving a practical, business-outcome-focused approach to AI development.

Skills & Experience

Skills

Customer service 10+ Years
Prompt Engineering 1-2 Years
Workflow Automation 1-2 Years
Software > Server > Nginx 1-2 Years
Zendesk 2-5 Years
Python 1-2 Years
API Development 1-2 Years
Netsuite oracle 1-2 Years
MySQL and PostgreSQL 1-2 Years
AI Agents 1-2 Years
DOCKER CONTAINER 1-2 Years
MCP 1-2 Years
Salesforce (CRM) 2-5 Years
Automation / API Integration 1-2 Years
AI Agent Development 1-2 Years

Experience highlights

Agentic AI Engineer
KarParts360 · April/2024 – /
Design system prompts and AI agent behavior. Deploy offline models via Ollama/Docker on Linux. Build Python/FastAPI services for pricing, inventory, B2B workflows. Design automated workflows with logging and error handling. Administer infrastructure.
Customer Contact Lead
SLMP Digital Services Corporation · June/2022 – Present
Primary contact via phone, email, chat. Coordinated with internal teams to resolve customer issues. Reviewed records, identified recurring issues, communicated improvements to leadership.
Support Ambassador
TDCX PH (Airbnb) · September/2020 – Present
Provided customer support across phone, email, chat. Resolved time-sensitive concerns accurately and coordinated with teams.
Virtual Assistant, Operations
Conquest Media LLC · December/2018 – Present
Supported e-commerce operations across multiple platforms. Handled order processing and accurate record management.
Transition Coach / Sales Associate II
Concentrix PH · April/2017 – Present
Assisted customers with billing and account concerns. Trained new hires on accurate processes.
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