Customer service and e-commerce account specialist with 5+ years of experience supporting customers, seller accounts,
account operations, orders, fulfillment, inventory, billing, and performance concerns. Hands-on experience supporting
Amazon and Walmart seller accounts, working in Amazon Seller Central, extracting and downloading reports/files,
reviewing account information, and uploading updates using flat files. Strong written and verbal English communication,
data entry, problem-solving, quality assurance, process compliance, and attention to detail. Experienced in handling
complex cases, maintaining accurate records, and delivering timely, policy-compliant solutions.