Skills
Administrative Support
6 Months to 1 Year
Customer Service Representative
1-2 Years
Multitasking
2-5 Years
Document Management
1-2 Years
Professional Communication
2-5 Years
Payroll Processing
Less than 6 Months
~Data Entry
1-2 Years
- Customer Service
1-2 Years
Email & calendar management
1-2 Years
Records Management
1-2 Years
Healthcare Support
1-2 Years
*Administrative Support -
1-2 Years
Experience highlights
Intern
DOLE Region XI Davao City Field Office
·
Feb/2026
–
Present
Updated payroll and employee records and verified DTRs. Organized and maintained confidential documents. Assisted with data entry and administrative tasks.
Healthcare Escalation Specialist / Account Supervisor
Alorica Davao
·
Aug/2025
–
Present
Managed healthcare escalations involving benefits, billing, insurance, and grievances. Resolved complex cases and handled high-priority supervisor calls. Maintained accurate records and guided team members.
Customer Service Representative (Healthcare Account)
Alorica Davao
·
Jul/2024
–
Present
Assisted members with insurance, benefits, billing, and medication concerns. Resolved customer issues and coordinated with internal teams. Maintained accurate case documentation and met performance goals.