Virtual Assistant

Verified

$2/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $2/hour

High School Diploma

English proficiency Basic

Professional Summary

Hello! I'm a highly motivated and detail-oriented professional eagerly stepping into the world of Virtual Assistance. While I am new to the industry.

Skills & Experience

Skills

Customer Support > Sales Support > Mobile Service 1-2 Years

E-Commerce > Inventory Management > Auditing 1-2 Years

Customer service, teamwork, multitasking, maintain professionalism, time management, I keep integrity in what I do. 1-2 Years

Quality Compliance 1-2 Years

Data management, Email marketing, Social media Management Less than 6 Months

Experience highlights

Courier

Flash Express Ph · July/2022 – Present

•Managed backend logistics and order fulfillment, delivering 100+ parcels daily and processing COD
transactions over ₱300,000 monthly with 100% accuracy.
•Coordinated warehouse, dispatch, and customer service teams to ensure seamless supply chain flow and ontime deliveries.
•Maintained inventory and compliance records, conducted quality checks, and implemented process
improvements to boost fulfillment efficiency.

Team Leader, Collections Deparment

GDD Documentation Services Inc. · October/2020 – Present

•Led a team of 8 collectors, managing accounts receivable, invoicing, payment processing, and credit control.
•Implemented collection strategies and negotiated client payments, improving on-time collections and
exceeding monthly targets by 15%.
•Coordinated with finance and trained staff, ensuring accurate cash application, account reconciliation, and
compliance with credit policies.

Customer Service Representative

Teleperformance · December/2019 – Present

•Handled 80+ daily inbound calls, providing billing and service support with a 95% first-contact resolution rate.
•Logged and tracked customer inquiries in internal systems, ensuring accurate records and efficient issue
management.
•Delivered exceptional service, building positive customer relationships and consistently achieving top
performance in quality and response time.

Sales Representative

Cosmic Technologies Inc. (Cherry Mobile) · January/1990 – Present

•Managed client accounts as the main point of contact, building strong relationships and ensuring customer
satisfaction and retention.
•Exceeded monthly sales targets by 10–20% through strategic product promotion and client-focused solutions.
•Provided expert product guidance and after-sales support, addressing client needs, handling warranty claims,
and maintaining loyalty.

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