Skills
Office and Administration > Attention to Detail
1-2 Years
Customer Service, Email Management, Microsoft Office literate
1-2 Years
Customer Service/Dispatcher
1-2 Years
-computer literate - Proficient in Written English communication skills - With great passion and patient to work . Has good interpersonal skills
1-2 Years
Experience highlights
Customer Service Representative
Pac-biz Outsourcing
Β·
December/2022
β
Present
β Addressed customer inquiries
to ensure satisfaction and
foster positive service
experience.
β Answer calls for customers or
potential customers.
β Provide assistance to
customers to schedule/cancel
customer trips and provide
customers a prompt and
courteous service.
β Coordinate with dispatcher,
supervisor, etc., in order to
satisfy customersβ needs.
Customer Service Representative
Inspiro Relia Inc.
Β·
September/2021
β
Present
β Resolved customer complaints
with empathy, resulting in
increased loyalty and repeat
business.
β Handled escalated calls
efficiently, finding satisfactory
resolutions for both customers and
the company alike.
β Responded to customer requests
for products, services, and
company information.
β Enhanced customer satisfaction
by promptly addressing concerns
and providing accurate
information.
General Virtual Assistant
Online job
Β·
January/2020
β
Present
β Outbound calls
β Appointment setting
β Data entry task
β Email and sms blast