Skills
1-2 Years
ChatGPT
Less than 6 Months
Document Management
2-5 Years
Google Meet
1-2 Years
~Data Entry
5-10 Years
- Customer Service
5-10 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
2-5 Years
Project Management > Asana > Monday > Trello
1-2 Years
Hubspot
1-2 Years
Customer Support > Chat Support >Technical Support
1-2 Years
Basic Graphic Design>Canva
1-2 Years
Google Workspace
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
- Zoom
2-5 Years
*Administrative Support -
2-5 Years
Experience highlights
Customer Service Representative
Transcom Worldwide Inc.
·
January/2014
–
Present
Maintained accurate customer records and documented interactions. Resolved customer issues through effective problem-solving and communication. Managed multiple customer concerns efficiently while meeting productivity and quality standards.
Technical Support Representative
Concentrix Bacolod
·
January/2014
–
Present
Provided technical assistance by diagnosing and troubleshooting product, account, and service-related issues. Guided customers through step-by-step troubleshooting procedures and documented interactions accurately in company systems.