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Joylyn G.

Virtual Assistant | Administrative Support

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented and dependable Virtual Assistant with strong organizational, communication, and administrative skills. I am eager to support businesses and professionals with day-to-day tasks such as data entry, email and calendar management, internet research, document preparation, file organization, and other administrative support.
I am a fast learner, willing to learn new tools and processes, and committed to completing tasks accurately and on time. I am comfortable working independently, following instructions, and maintaining clear communication with clients.
I am currently looking for a long-term opportunity where I can contribute my skills, continue developing professionally, and provide reliable support to clients and their businesses.

Skills & Experience

Skills

1-2 Years
ChatGPT Less than 6 Months
Document Management 2-5 Years
Google Meet 1-2 Years
~Data Entry 5-10 Years
- Customer Service 5-10 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 2-5 Years
Project Management > Asana > Monday > Trello 1-2 Years
Hubspot 1-2 Years
Customer Support > Chat Support >Technical Support 1-2 Years
Basic Graphic Design>Canva 1-2 Years
Google Workspace 2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 5-10 Years
- Zoom 2-5 Years
*Administrative Support - 2-5 Years

Experience highlights

Customer Service Representative
Transcom Worldwide Inc. · January/2014 – Present
Maintained accurate customer records and documented interactions. Resolved customer issues through effective problem-solving and communication. Managed multiple customer concerns efficiently while meeting productivity and quality standards.
Technical Support Representative
Concentrix Bacolod · January/2014 – Present
Provided technical assistance by diagnosing and troubleshooting product, account, and service-related issues. Guided customers through step-by-step troubleshooting procedures and documented interactions accurately in company systems.
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