Customer Support Expert

Verified

$10/hr

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Outline

Looking for Full-Time work (50 hours/day) at $10/hour

Associate Degree

English proficiency Fluent

Professional Summary

I help e‑commerce brands, founders, and growing teams deliver exceptional customer experiences while streamlining operations.

Skills & Experience

Skills

Customer Support 10+ Years

Customer Support > Content Moderation/Management 5-10 Years

Customer Support > Email Support 10+ Years

Customer Support > Social Media Moderation 5-10 Years

Chat support 10+ Years

Experience highlights

Customer Support Manager

Reveel · February/2022 – Present

It is actually April 2025 end of contract. 2024 is the last year available here.

Built and structured the customer support department from the ground up.
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Created and managed the Reveel Help Centre (Freshdesk):

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Established SOPs, monitored ticket flows, and improved efficiency across brands.
Coordinated with leadership teams to resolve escalations and optimise

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