Administrative Assistant

Verified

$8/hr

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Outline

Looking for Part-Time work (4 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am an experienced operations and customer support professional with 7+ years of experience in administrative operations, service delivery, case management, documentation, and stakeholder support within a global business environment. I am organized, detail-oriented, and comfortable handling multiple tasks, maintaining accurate records, communicating with customers and teams, and following established processes. I also have experience with Microsoft Office, online business systems, research, Canva, basic video editing, and AI tools such as ChatGPT. I am adaptable, willing to learn new tools and processes, and able to work independently while maintaining clear and professional communication.

Skills & Experience

Skills

Email Management 5-10 Years

Email & Calendar Management, Document Preparation & Filing , MS Office (Word, Excel, PowerPoint), Google Workspace, Data Entry & Record Keeping, 5-10 Years

Recruitment 5-10 Years

Process improvement 5-10 Years

Data Analysis 2-5 Years

English 10+ Years

Microsoft Office Suite 5-10 Years

Case Management 5-10 Years

HR Management 5-10 Years

Administrative Operations 5-10 Years

Tagalog 10+ Years

Stakeholder Coordination 5-10 Years

Experience highlights

HR Manager

Sozoroad · November/2023 – Present

Managed end-to-end recruitment, onboarding, and HR policies. Served as primary HR contact for employee records and engagement initiatives. Collaborated on workforce planning and performance management.

Senior Analyst - Service and Delivery

WTW Manila Global Delivery Center · June/2018 – /

Provided back-office administrative services across Asia-Pacific. Managed inquiries via email and chat. Coordinated with carriers and vendors to resolve member concerns and maintain service delivery.

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