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Pammela H.

Executive Operations & Systems

Verified
$8/hr

Outline

Looking for Part-Time work (4 hours/day) at $8/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I’m a People Operations and L&D leader with 14+ years of experience building teams, systems, processes, and training programs from the ground up. I currently lead People Operations for a remote U.S.-based startup, where I build scalable people and operational infrastructure, while also running my own online learning platform and consulting on training and process design.

Skills & Experience

Skills

Notion 2-5 Years
Project & Task Management 10+ Years
AI 2-5 Years
Administrative & Executive Support 10+ Years
Google Workspace 5-10 Years
Account Executive > Microsoft 365 5-10 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 5-10 Years
Airtable 2-5 Years
Basic Graphic Design>Canva 2-5 Years
HRIS Administration 5-10 Years
Learning Management Systems (LMS) 5-10 Years

Experience highlights

Head of People Operations
FreedUp · June/2024 – /
Operations and administrative support to founders. Built SOPs, onboarding docs, and workflows for distributed team growing from 6 to 30+ professionals. Coordinated communication, scheduling, and engagement.
Founder
LearnifyPH · February/2024 – Present
End-to-end operations management for online learning platform including content creation, project coordination, platform administration, and learner support solo.
Email Support
Peel · January/2021 – Present
Provided customer support for an e-commerce brand, assisting customers with orders, product inquiries, troubleshooting, and issue resolution while delivering a high-quality customer experience.
Head of People & Culture
Support Shepherd · October/2020 – Present
Built administrative systems and workflows for company scaling from 6 to 150+ remote employees. Administered HRIS/LMS platforms, coordinated recruitment logistics, created onboarding documentation.
Assistant Learning Manager
Rustan Coffee Corporation · March/2016 – Present
Coordinated nationwide leadership training for 400+ Store Managers. Managed LMS rollout, platform administration, and shift to digital delivery during COVID-19.
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