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Gretchel B.

Social Media Manager

Verified
$7/hr

Outline

Looking for Part-Time work (6 hours/day) at $7/hour

Bachelor's Degree

English proficiency Basic

Professional Summary

I’m a motivated and adaptable remote professional with a strong interest in social media management, graphic design, video editing, and digital marketing. While I’m new to professional remote work, I have a good understanding of how these roles are performed and I’m continuously developing my skills through self-study, research, and hands-on practice.

I’m comfortable learning new tools, following instructions, researching information, creating digital content, and adapting to different tasks and workflows. I’m detail-oriented, dependable, willing to learn, and committed to delivering quality work.

I’m currently looking for a remote opportunity where I can apply my skills, grow through real-world experience, and contribute positively to a team or business.

Skills & Experience

Skills

Upselling 2-5 Years
Account Management 2-5 Years
Customer Support >Active Listening >Effective Communication >Problem-Solving >Empathy >Product Knowledge 2-5 Years
- Customer Service 5-10 Years
Client Relations 2-5 Years
Problem Resolution 5-10 Years
Email Communication 1-2 Years
Customer service > Sales Representative > Customer Support 5-10 Years
Cold Calling, Telemarketing, Sales and Marketing, Customer Service, Lead Qualifying, Banking and Finance, Pre-Sales Consulting, Post-Sales Support 1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support Less than 6 Months
Customer Service>Sales 5-10 Years
Customer Communication 5-10 Years

Experience highlights

Customer Email Representative
Transcom Philippines · November/2024 – Present
Responded to patient inquiries regarding virtual doctor consultations through email. Addressed customer preferences, requests, and concerns with professionalism and empathy.
Account Executive
Flatworld Solutions · June/2024 – Present
Promoted and sold plus-size clothing products. Recommended suitable products, introduced relevant offers, and performed upselling while maintaining positive customer relationships.
Customer Sales Representative
Ibex Global Solutions · August/2023 – Present
Assisted customers with airline ticket purchases and booking inquiries. Resolved customer concerns and promoted relevant offers, upgrades, and membership options.
Pre-Sales Representative
Sutherland Global Services · September/2021 – Present
Contacted prospective clients regarding insurance products and services. Explained product features and conducted follow-ups with consultative communication to support sales conversions.
Customer Service Representative
Alorica Teleservices · July/2019 – Present
Assisted drivers and passengers with inquiries, concerns, and ride-related issues. Provided professional customer support with a patient, respectful, and solution-oriented approach.
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