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Lyde V.

Executive & Administrative Virtual Assistant

Verified
$8/hr

Outline

Looking for Part-Time work (4 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m an experienced operations and administrative professional with a background in client support, finance operations, and cross-functional coordination. I’ve worked in fast-paced environments where I handled client concerns, payment and collection processes, partner coordination, record management, follow-ups, and day-to-day operational tasks.

I’m organized, reliable, and comfortable managing multiple priorities while keeping communication clear and tasks on track. I also have experience with tools such as Google Workspace, Excel, Trello, Canva, Shopify, Wix, and various CRM and project management platforms.

I learn new systems quickly and enjoy finding simple ways to make processes more organized and efficient. I’m looking for a remote role where I can provide dependable administrative and operational support while continuing to grow professionally.

Skills & Experience

Skills

Sales 1-2 Years
Account Management 2-5 Years
lead generation specialist 1-2 Years
Operations & Administrative Management 2-5 Years
Finance and Accounting 2-5 Years
Process improvement 2-5 Years
Client Relations 2-5 Years
Customer Service Representative 2-5 Years
Customer Service > Payment Processing 2-5 Years
escalation handling 1-2 Years
Administrative Operations 2-5 Years
Documentation Management 2-5 Years

Experience highlights

Administrative & Finance Operations Executive
Justlife UAE · February/2025 – /
Point of contact for client payment inquiries and account concerns. Coordinate with operations, customer support, and partner teams to resolve service issues efficiently. Maintain client records and support process improvement initiatives.
Customer Service Representative II
TELUS International · January/2023 – Present
Delivered high-quality customer support in high-volume environment. Resolved client issues through troubleshooting and escalation handling. Managed customer accounts and built client relationships through proactive communication.
Exclusive Operations Executive
SixEleven Global Services · January/2020 – Present
Managed partner accounts and served as primary liaison for operational concerns. Coordinated with multiple departments for timely service delivery. Handled escalations and maintained strong partner relationships.
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