Customer Service Representative

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Associate Degree

English proficiency Fluent

Professional Summary

I have more than a decade experience as customer service, technical support, appointment setter, sales representative, with strong English communication skills.
I can help you with:
Customer service and chat support
Cold calling and lead generation
Closing deals and appointment setting
Follow- ups and CRM Management

I am hardworking, coach able, and results driven. I show up on time l, learn fast and I am motivated to hit targets because I support my senior parents.
I am looking for a long term client where I can grow. Let's talk about how I can help your business grow too.

Skills & Experience

Skills

Communication Skills 5-10 Years

Business development 1-2 Years

Customer Support >Active Listening >Effective Communication >Problem-Solving >Empathy >Product Knowledge 5-10 Years

Office and Administration > Data Entry > Encoding > Troubleshooting 5-10 Years

- Customer Service 5-10 Years

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 5-10 Years

Account Management; Customer Support > Sales Support > Lead Generation 2-5 Years

Computer & Network Configuration 2-5 Years

Customer Support > Chat Support >Technical Support 5-10 Years

- CRM Software (Salesforce, Odoo) - Conflict Resolution & Problem Solving - Strong Verbal & Written Communication 2-5 Years

development 2-5 Years

Customer Service>Sales 2-5 Years

Experience highlights

Technical Support/Sales Representative

Asurion · May/2023 – Present

Provided technical support guidance and actionable advice to clients. Positively impacted customer interactions and engineering efforts for supported products.

Business Development Specialist

SBC Capital · May/2022 – Present

Drove lead generation and client acquisition with CEO. Developed client relationships, coordinated outreach campaigns, and identified new markets for revenue growth.

Technical Support

CSS Corp · July/2020 – Present

Completed network installations, updates and configuration. Troubleshot issues, optimized settings, and maintained software/hardware to meet user needs.

Appointment Setter

Web Architex · May/2019 – Present

Coordinated client appointment scheduling with CEO. Managed outbound calls, maintained meeting records, and qualified prospects for lead generation.

Travel Account Specialist

Conduent · October/2017 – Present

Managed hotel and vehicle reservations. Suggested various packages and amenities to guests.

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