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Alexis A.

Billing Specialist

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I have 6 years of experience as a customer service representative in the healthcare account.

My most recent role was a medical billing specialist, when I handled inbound and outbound calls and assisted patients connect with their benefits and eligibility inquires. I also served as an operator, helping patients connect with the appropriate doctors/providers through ECW (eClinical Works).

Skills & Experience

Skills

Optimistic, reliable, trustworthy, and hard-working 5-10 Years

Experience highlights

CSR - Billing Specialist
Tahche Outsourcing · January/2024 – Present
Handle healthcare account operations
Customer Service Representative
EXL Services Phils · August/2022 – Present
Handle healthcare account support for PayFlex Administrative Insurance
Customer Service Representative
Optum Global Solutions · July/2020 – Present
Handle healthcare provider services account operations
Appointment Setter
Connected Expertel Solutions · January/2019 – Present
- Conduct outbound calls to set appointments for student loan and auto loan accounts
CSR // Appointment Setter // Sales Rep
Executive Boutique (EB) · January/2016 – Present
- Support healthcare accounts focused on Medicare and Medicaid (Part A & B) for senior members (60+)
- Conduct outbound calls as a dedicated appointment setter
- Generate and qualify leads for decal advertising campaigns coordinating with sales team for successful deal closures
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