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Erika Kris C.

Virtual Assistant/ Data Encoder/ Customer Service Representative

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

I am highly skilled as a data encoder, customer service professional, and virtual assistant, specializing in property sourcing. My expertise lies in a

Skills & Experience

Skills

Office and Administration > Data Entry 2-5 Years
customer service representative 5-10 Years
General Virtual Assistant 6 Months to 1 Year

Experience highlights

Technical Support
IQOR · January/2022 – Present
I have 2 years of experience in customer service, providing technical support. I handled customer inquiries, resolved technical issues, and ensured high levels of customer satisfaction. My combined experience has equipped me with strong communication, problem-solving, and analytical skills, along with the ability to work efficiently in fast-paced environments.
Virtual Assistant
HK Property · June/2021 – Present
I have 6 months of experience as a virtual assistant specializing in property sourcing and data encoding. During this time, I researched and identified potential property investments, managed property listings, and maintained accurate data records. My role involved data entry, organizing property information, and ensuring timely updates, which helped streamline property management processes. This experience sharpened my attention to detail, research skills, and ability to work independently in a
Customer service representative
Teletech · February/2017 – Present
I have 4 years of experience in customer service, providing email support, and chat support across various platforms. I handled customer inquiries, resolved issues, and ensured high levels of customer satisfaction.
Data Encoder
American Data Express · February/2012 – Present
I have 4 years of experience as a data encoder, where I was responsible for accurately entering, updating, and maintaining large volumes of data in various systems. My role involved handling confidential information, ensuring data accuracy, and meeting deadlines for data input tasks. I developed strong typing skills, attention to detail, and the ability to quickly identify and correct errors.
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