Bachelor's degree holder with professional experience in customer service, administrative support, and front-office operations. Experienced in handling mortgage, student loan, Medicare, and healthcare accounts as a Customer Service Representative, developing strong communication, problem-solving, data management, and customer relations skills. Additional experience as a Front Desk Receptionist and Restaurant Reservationist has strengthened organizational, scheduling, record-keeping, and multitasking abilities. Adept at handling inbound and outbound calls, maintaining accurate records, managing customer inquiries, and providing efficient administrative support. A detail-oriented and reliable professional seeking remote opportunities where strong customer service, administrative, and organizational skills can contribute to business success.
