Executive and General Virtual Assistant - Admin Support

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Highly organized and proactive Virtual Assistant with years of experience supporting businesses and service-driven teams. I specialize in admin support, customer communication, appointment setting, and keeping operations smooth behind the scenes.

From managing inboxes and handling client coordination to accurate data tracking and order processing, I bring clarity to chaos and structure to daily workflows. I’m the kind of VA who anticipates needs before they arise, communicates with professionalism, and takes initiative, so you can focus on growth while I handle the details.

Skills & Experience

Skills

Administrative & Executive Support, Virtual Assistance & Remote Work 5-10 Years

Experience highlights

General VA Admin and Customer Support

PAMS Consultancy · February/2020 – Present

I handled admin tasks and customer support. Also helped with the marketing team. CRM management and database updates. Responded to customer inquiries via email, chat, or phone. Processed orders, returns, and refunds. Maintained and updated documentation, workflows, and simple SOPs.

Subject Matter Expert and Quality Analyst

GBE Global Business Solution · September/2017 – Present

I helped develop and implement quality assurance frameworks, conduct training analysis and skill gap assessments, create SOPs, training manuals, and learning materials. I also lead calibration sessions with leadership and QA teams.

Real Estate Appointment Setter

Rocket Station · March/2017 – Present

Responsible for reaching out to homeowners and agents to qualify leads, gather property information, and schedule appointments for the sales team. Tasks included verifying seller interest, assessing motivation to sell, clarifying listing details, negotiating preliminary pricing, and coordinating availability for sales calls. Maintained an organized tracking system using Google Sheets to ensure all appointments, client data, and follow-ups were accurately recorded.

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