Experience highlights
Customer Service Representative / Cyber Safety Agent
SITEL / Foundever
·
August/2021
–
/
1. Answering calls and assisting members (customers) for any related product or service issue
2. Updating billing information for renewal and purchase purposes.
3. Provide technical support for product issues
4. Placing orders, upgrading plans, and giving discount
5. Activating product key.
6. Walking through member to access their online account.
7. Updating account information and resetting password.
8. Provide information for any alerts and Notifications that need attention.
Security Receptionist
Rihan Heights Towers
·
September/2013
–
Present
1. Assist guests and tenants of the bldg.
2. Secure people, property, and information within the premises.
3. Relay management policy, message, and bldg procedure.