Healthcare back-office professional with recent U.S. healthcare records-retrieval training, HIPAA/DP

I am a results-driven sales and customer service professional with 15+ years of experience across tele sales, auto sales, financial services, and BPO. I have a proven ability to generate leads, build rapport, handle objections, follow up consistently, and manage the sales process from first contact through conversion and retention.

As a Lead Auto Sales Professional and Financial Advisor, I developed strong consultative selling and relationship-building skills while working toward sales targets. My BPO and customer service experience also strengthened my ability to handle high-volume calls and communicate professionally with different types of customers.

I am comfortable using CRM systems to manage pipelines, activities, and follow-ups, and I am also trained in EHR systems, HIPAA, and Data Privacy compliance. I am adaptable, self-directed, dependable, and comfortable working remotely across time zones. Thank you!