Skills
Customer Support > Email Support
2-5 Years
Office and Administration > Google Workspace
2-5 Years
Time management and attention to details
2-5 Years
Administrative Support
2-5 Years
Excellent problem-solving and analytical skills.
5-10 Years
Experience highlights
Recruitment Specialist
Metacom BPO
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February/2023
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Present
I connected with candidates online and by phone, screened applications, and scheduled interviews to match the right people with the right roles. I also maintained records, coordinated with hiring teams, and ensured a smooth recruitment process from start to finish.
Jr. Member Service Manager
Fitness First Middle East
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May/2021
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Present
I managed member accounts, handled inquiries, and resolved concerns to ensure a smooth experience. Part of my role focused on member retention by building relationships, providing guidance on services, and encouraging continued engagement. I also supported daily administrative tasks, keeping records organized and up to date.
Membership Sales Consultant
Fitness First Middle East
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October/2016
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Present
I handled client communications through cold calling, email, and chat to generate leads and convert them into memberships. My role involved guiding potential clients through service options, building relationships, and consistently meeting sales targets while ensuring a positive customer experience.
