Skills
Accounting > Claims Processing
1-2 Years
Software > Data Engineering > SQL
2-5 Years
Software > Devops > Powershell
2-5 Years
Administration
2-5 Years
Active Directory
2-5 Years
Medical credentialing
1-2 Years
Marketing > Content Creation > Research
Less than 6 Months
Reporting
2-5 Years
Incident Management
5-10 Years
IT Service Management
5-10 Years
Customer Support > Chat Support >Technical Support
5-10 Years
development
Less than 6 Months
Outreach
Less than 6 Months
Customer Support > Chat Support> Email Support> Shopify>Zendesk
2-5 Years
AWS Cloud
1-2 Years
Experience highlights
Partnership, Grant Research & Outreach Coordinator
BTKL Education & Animal Rescue
·
October/2026
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Research corporate partners, donors, and nonprofits. Conduct grant research, identify funding opportunities, maintain databases, support outreach communications, and track partnership opportunities.
Clinical Outreach & Community Reading Engagement Coordinator
BTKL Education & Animal Rescue
·
August/2026
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/
Coordinate clinical and community outreach initiatives. Research clinics, nonprofits, schools, and key decision-makers. Manage outreach communications and maintain contact databases.
Medical Scrubber / Credentialing Coordinator
Summit Integrated Health of Nevada
·
May/2025
–
Present
Managed provider credentialing and recredentialing with Medicare, Medicaid, and commercial insurers. Submitted applications, tracked enrollments, maintained provider records, and reviewed medical documentation.
Senior Technical Support Analyst
Digital Services Cambridge Limited
·
November/2023
–
Present
Provided deep-level technical support to external customers. Analyzed technical issues, identified product bugs, escalated critical customer situations, and mentored team members. Led training sessions.
Technical Support Analyst
Digital Services Cambridge Limited
·
August/2019
–
Present
Managed internally managed platforms as Admin. Implemented user creation, troubleshot issues, managed tickets via Zendesk, provided training to new team members. ITIL 4 Foundation Certified.
