Outline
Looking for Full-Time work (8 hours/day) at $6/hour
Associate Degree
English proficiency Fluent
Professional Summary
Skills & Experience
Skills
Experience highlights
Consistently achieved or exceeded monthly sales quotas through effective product promotion, cross-selling, and upselling techniques.
Managed order fulfillment logistics, proactively providing customers with accurate tracking information and timely order status updates.
Executed outbound follow-up calls to prospective clients and warm leads.
Provided advanced technical troubleshooting for customer devices, including mobile phones, home internet, and Wi-Fi extenders.
Utilized remote diagnostic tools to identify and resolve network and connectivity issues.
Coordinated and scheduled customer appointments with local and corporate service centers.
Handled communications with doctors, patients, and insurance companies, ensuring accurate and empathetic responses.
Facilitated claims verification and follow-up, aligning all parties with patient care timelines.
Maintained strict confidentiality while managing sensitive health and insurance data.
Updated product listings on Shopify Plus, including descriptions, pricing, and stock.
Addressed customer inquiries and complaints via email and live chat.
Managed shipping, returns, and resolved order issues.
Monitored online reviews and escalated feedback to ensure satisfaction.
Guided customers through device setup, order tracking, and subscription management.
Documented all customer interactions to ensure accurate follow-up and smooth issue resolution.
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